Introduction

GNTS Design Ltd, Hillfoot and Paws, is committed to protecting your privacy and ensuring your personal data is handled in compliance with the UK Data Protection Act 2018 and the General Data Protection Regulation (GDPR). This policy applies to all users of our services, including customers and online service users.

 

What We Do with Your Personal Information

When you engage with our store, we collect personal information such as your name, address, and email address. This collection is based on your consent and is necessary for completing transactions. We also gather additional information as required for our legitimate business interests.

 

Consent

Your consent to the collection and use of your personal information is explicit. We provide clear options for you to manage your consent and preferences.

 

Withdrawal of Consent

You may withdraw your consent at any time by contacting us at info@hillfootandpaws.co.uk. We will provide detailed instructions on managing your preferences.

 

Disclosure

Your personal information may be disclosed if legally required or to protect our rights. We will detail the circumstances under which your data might be shared.

 

Shopify and Payment

Our store is hosted on Shopify Inc., compliant with UK data protection laws. Your data is encrypted and secured as per industry standards.
For more insight, you may also want to read Shopify’s Terms of Service (https://www.shopify.com/legal/terms) or Privacy Statement (https://www.shopify.com/legal/privacy).

Third-Party Services

In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.

However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.

For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.
In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.

As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act.

Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.

 

Links

When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

 

Security

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.

If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.

 

Cookies

When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.

A cookie is a small text file that is saved to, and, during subsequent visits, retrieved from your computer or mobile device. We use cookies to enhance and simplify your visit and improve your shopping experience.

We do not use cookies to store personal information or to disclose information to third parties.

There are two types of cookies: permanent and temporary (session cookies). Permanent cookies are stored as a file on your computer or mobile device for no longer than 12 months. Session cookies are stored temporarily and disappear when you close your browser session. We use permanent cookies to store your choice of start page and to store your details if you select "Remember me" when you log in. We use session cookies when you use the product filtration function, to check whether you are logged in or if you put an item in your shopping bag. You can easily erase cookies from your computer or mobile device using your browser.

For instructions on how to handle and delete cookies please look under "Help" in your browser. You can choose to disable cookies or to receive a notification each time a new cookie is sent to your computer or mobile device.

Age of Consent

By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

Changes to This Privacy Policy

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. 

If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.

Your Rights

You have specific rights under GDPR, including data access, correction, deletion, and portability. For any such requests, contact us at info@hillfootandpaws.co.uk.

Contact Information

For more information, access requests, or complaints, contact us at info@hillfootandpaws.co.uk

December 2023